Physical retail isn't dying. It's being brutally sorted. As e-commerce commands 42 per cent of global sales in Asia alone, brick-and-mortar stores face a hard ultimatum: get smarter...
Tag: retail
The AI power shift: Why ecosystems will define the next decade
In the early days of enterprise software, competitive advantage was often defined by the strength of the product itself. But as AI enters its next phase...
As AI-assisted shopping gains momentum, retailers need to adapt
Mention “baby boomer” and “OK boomer” jokes may surface. But retailers that have paid attention to this demographic in APAC might have the last laugh. Why?...
Invest in AI, but keep the human touch
Twilio’s latest report on customer engagement has landed, and here’s the scoop: Singapore retailers are investing heavily in AI to boost customer experiences, but there’s still a disconnect....
Revenue from retail store deployment of robotics to grow to US$8.4 billion in 2030: ABI Research
With business picking up at retail stores in a post-pandemic boom, retailers are expected to spend more on robotics in the years ahead.