An AI assistant that speaks naturally can still forget the customer, lose the thread of a complaint or misunderstand its authority to act. For enterprises deploying...
Tag: orchestration
The future arrives in the store: AI and the next generation of retail through NEC’s lens
Retailers have invested heavily in digital transformation over the past few years, rolling out self-checkout, mobile payments, omnichannel commerce and cloud-based platforms. However, many organisations still...
NRF 2026 APAC PREVIEW – From prediction to autonomous execution: Enter the era of AI-native retail operations
Ahead of NRF 2026: Retail’s Big Show Asia Pacific (NRF 2026 APAC), technology leaders are describing a retail future where AI no longer simply recommends actions to humans...